Custom Scalability & Flexibility
Features
- Advanced Call Routing
- Call Queue Routing
- Call Announcements
- Wait Time Announcement
- Agent Login/Log out
- Hot Desking
- Custom Queue and Hold Message
- Custom Queue and Hold Music
- Call Queue Interrupt
- Call Queue Monitoring
- Call Recording
- Call Whisper Page
- Hold Time Reports
- Multiple Call Queue Plans
Always Up to Date